Governor Mike DeWine put in place a “Stay at Home” order that goes into effect Monday, March 23, 2020 at 11:59p . We anticipated that this order would be coming and our legal team has been working with us since Sunday afternoon to finalize the plan with the governor’s office.
First, please be assured that we are not ignoring your calls and emails. We know how important communication is and we are working non-stop to get everything together in order to give clear direction to each of our guests. There are many moving parts and, thus we have been working non-stop to organize them to make the next steps as easy as possible for our guests.
In the next 48 hours we will be reaching out to give you updates to our plan and answer many of the questions our guests have been asking.
Lastly, and most importantly, you have our word, we will not leave you stranded with your hair. Right now, our guests are our TOP PRIORITY. We understand the uncertainty and concern this situation is causing and are tirelessly working to resolve it for each of our guests.
We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!