We Are Very Excited To Re-Open!

We know how anxious and excited our guest are to come in to see us, we want you to know – the feeling is mutual!

It is important for our guests to know – and truly understand – that the safety of our team and our guests is our #1 priority and because of this we are working on the many different aspects and details of re-opening our center.

We are actively working on adjusting our team’s schedules to meet capacity and safety guidelines. We will be keeping our guests informed via email and our website as to when we will once again begin providing in-person appointments. We will not begin these appointments on May 15 or May 16th. We will have more information on specific date in the upcoming week.

As you can imagine we are experiencing a very high volume of requests for appointments. At this time, we will not be taking requests for appointments.  Once we begin the process of scheduling appointments, our team will be reaching out to our guests by phone to reschedule appointments in the order in which our guests missed appointments.

Please be patient with us during this time. We assure you we are doing everything in our power to accommodate our guests as soon as possible. We look forward to seeing you very soon and we thank you for continuing to trust us with your hair and scalp needs!

IMPORTANT: Information On Future Hair Orders

Ordering new hair will change and we want to be sure our guests are fully prepared for these coming changes.

As we look ahead to the future of re-opening our center, we know that our guest will eventually be in need of new hair. We have been in contact with several of our manufacturers and they have notified us that going forward all new orders will average 18-20 weeks of production time this is a very big increase from our normal average 12 week production time. Additionally, as centers like ours begin to re-open across the country many new orders will begin flowing into our manufacturers thus creating the potential for further delays in production times.

Over the last two months we have worked tirelessly to lessen anxieties for our guests by innovating in-home solutions, creating drop off services and keeping our lines of communication open as best as possible. We understand how important your hair is. This information about increased production time is not designed to add to anxiety but rather help you begin to set realistic expectations and prepare for your next steps – Now!

In order to help assist you with this we will begin doing the following:

  • We Will Begin Shipping New Orders: We have already begun to receive some new orders. Beginning the week of May 4th we will begin shipping these to our manufacturers in order to begin the orders and help expedite them through the production process as quickly as possible.
  • New Payment Program: We will be helping spread the payments for our guests who are in need or want to get ahead of things. For those guests who are purchasing one hair addition, we will break up the total payment into four equal payments which will be made on the 1st or 15th of each month. We will NOT be adding any additional charge to use this payment program.

We know that times have been challenging for all. We also know that many of our guests hair have been through a lot over the last 8 weeks. We would encourage you to begin preparing for the future by starting the process of your next hair order.

If you are interested in a quote for a new hair order click the button below and we will be sure to get that over to you ASAP!

Request A Hair Quote

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Update On Our Plan…

Today, in his daily news briefing, Governor Mike DeWine announced that we would not be able to open our center until a TBD date that will not be before May 18th.

We know that this news is not the news that many of our guests were hoping for. Ultimately, we know how important hair and scalp is to everyone and we want to be able to take care of each of you as soon as we can be sure of your safety and the safety of our team.

We want you to know that we continue to work every possible angle to assist our guests during this challenging time and we will continue to do this. 

We will continue to communicate with our guests as quickly and as concisely as we possibly can in the upcoming days/weeks. 

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!


*New* Drop Off Service

We are currently offering styling and “re-attachment” services. To be clear – we will not be having guests in our center for these services. This service is designed for the guest who either has two hair additions or is willing to ship their hair addition to our center.

Learn More…


Online Store Is Open…

Although we are not sure when we will be able to open to our guests face to face, our online store remains open 24/7. Don’t stop taking care of your hair and scalp. Now, it is even more important than ever to continue to maintain the health of your hair and scalp. We continue to offer free shipping on all orders over $25.

Visit Our Online Store…


Additional In-Home Kit Supplies Available…

If you are in need of additional Adhesive Strips,  Bonding Strips, or other supplies for your In-Home: Hair Care Center, we have added them to our online store. We have also added a few extra products that our guests have been asking about. 

Visit Store…


Learn More About In-Home: Hair Care Kits

We are pleased to announce that our In-Home Hair Care Kits are now available for purchase on our online store! 

Our Kits are designed to act as a bridge between full-service appointments providing a temporary reattachment solution that can last up to 2-3 weeks. We have included extra product to allow for up to (2) re-attachments if need be.

Each kit will come with all the necessary professional products used in our center to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

We have a limited supply of kits, but will add more as they become needed. We would ask that guests refrain from purchasing until 1-week prior to their originally scheduled appointment. Additionally, we will limit the purchase of 1-kit per guest. Remember we are all in this together!

Due to the limited supply of kits and concern for COVID-19, returns will not be accepted on In-Home Hair Care Kits and no refunds will not be issued. All sales are final.

Click To Purchase Kit

 

We truly appreciate your patience and understanding during a very challenging time, and we thank you for continuing to trust us with your hair & scalp needs!

Phase 1: Pre-Opening Services

First, we want our guests to know how much we miss each of you. We know this time has been a very challenging time – The good news it looks like we are making progress and are close to beginning the process of moving towards a new normal.

So what’s next? We are currently working to put together the plan for re-opening. Much like the governor, we will open our center in phases. Those phases will be detailed out in the upcoming days/weeks. We are able to detail our phase 1 plan today.

Phase 1: Pre-Opening Hair Wearing Services

Beginning next week (week of April 26th) we will begin offering styling and “re-attachment” services. To be clear – we will not be having guests in our center for these services. This service is designed for the guest who either has two hair additions or is willing to ship their hair addition to our center.

For guests who have two hair additions

You can begin requesting appointments via email or by phone for us to clean, style, refresh color and do hair treatments to your second hair addition that is currently at our center. We will also properly prepare the adhesive materials to allow for you to apply your hair addition at your home. Once completed we will ship your hair addition to your home via UPS.

For our guests who only have one hair addition – You will have two options:

  • Begin by requesting an appointment via email or by phone for us to clean, style, refresh color and do hair treatments. You can ship your hair addition to us via UPS and we will provide the service and send back to your home or you can pick up at completion.

 

  • After requesting and scheduling of your appointment, we can have you drop off your hair addition at our center. We will perform the services on your hair addition and you can return in approximately 75 minutes to pick-up your hair addition.

 

Request Appointment

 

We will continue communicating our next phases in the upcoming days and weeks so please stay tuned!

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

 

 

NEW! Answers For In-Home: Hair Care Kits

 

We answer some of the newest questions we have received about the In-Home: Hair Care Kits. You can see all our Q&A’s on our new playlist:  

We are here to help you! If you have a question, feel free to email us your question and we will add it to our Q&A section. There are no silly or bad questions…your question is probably a question we have already been asked or a question someone has.

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

NOW AVAILABLE! – In-Home: Hair Care Kits

 

We are pleased to announce that our In-Home Hair Care Kits are now available for purchase on our online store! 

Our Kits are designed to act as a bridge between full-service appointments providing a temporary reattachment solution that can last up to 2-3 weeks. We have included extra product to allow for up to (2) re-attachments if need be.

Each kit will come with all the necessary professional products used in our center to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

We have a limited supply of kits, but will add more as they become needed. We would ask that guests refrain from purchasing until 1-week prior to their originally scheduled appointment. Additionally, we will limit the purchase of 1-kit per guest. Remember we are all in this together!

Due to the limited supply of kits and concern for COVID-19, returns will not be accepted on In-Home Hair Care Kits and no refunds will not be issued. All sales are final.

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Click To Purchase Kit

Here Are Some Q&A’s About Our New Kits

In-Home Hair Care Kits Coming!

We have adjusted our plan to begin making “In-Home Hair Care Kits” available for our guests. These kits are designed to assist our guests with removal of their attached hair, cleaning of it and then provide a temporary reattachment solution that can last up to 2-3 weeks. The kit will now act as our bridge between our current mandated closure and when we can once again see our guests for a full service.

We have been anxiously awaiting the arrival of our last product order to fulfill these kits and have received confirmation today of their arrival tomorrow. Our kits will be available for purchase on our online store by Friday, March 27th

The In-Home kit will be specifically customized to our individual guest’s hair addition design and the attachment they are currently wearing.

Each kit will come with all the necessary products to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

For guests who had scheduled an appointment in our new app – these appointments will be canceled. Please know you have NOT been charged for any services. Your credit card was authorized to hold the appointment and any $1 authorization will automatically drop off. 

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Here Are Some Answers To Questions We Have Been Receiving…

Governor Mike DeWine put in place a “Stay at Home” order that goes into effect Monday, March 23, 2020 at 11:59p . We anticipated that this order would be coming and our legal team has been working with us since Sunday afternoon to finalize the plan with the governor’s office.

First, please be assured that we are not ignoring your calls and emails. We know how important communication is and we are working non-stop to get everything together in order to give clear direction to each of our guests. There are many moving parts and, thus we have been working non-stop to organize them to make the next steps as easy as possible for our guests. 

In the next 48 hours we will be reaching out to give you updates to our plan and answer many of the questions our guests have been asking. 

Lastly, and most importantly, you have our word, we will not leave you stranded with your hair. Right now, our guests are our TOP PRIORITY. We understand the uncertainty and concern this situation is causing and are tirelessly working to resolve it for each of our guests. 

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

We Will Get Through This Together

For Our Guests Who Wear Hair…

With the unexpected, temporary closure on Wednesday our team has come together as quickly as possible to put together a plan to take care of our guests who are in need of a solution for their attachment.

We know that there has been a great bit of uncertainty and concern for many of our guests and we want to assure you that we will get through this together!

Today, we are rolling out the solution we have put in place. Below we have broken it down into a three-step plan. Think of this as our “pick-up” or “drive-up” solution.

Please know that this is only a temporary solution designed to help remove your hair, have it cleaned, styled and get it temporarily re-attached to help bridge the time between now and when we re-open and begin full services. 

We have come up with the best solution based on the unprecedented circumstances that are before us.  

We will begin taking “drop-off” appointments Friday, March 27th. 

Our Response to COVID-19

Our #1 priority is the health of our guests, our team and their families.

We have been closely monitoring the fast-evolving situation with the corona virus and wanted to give you and update.

Currently, our center will remain open. We are monitoring the guidelines put forth by Governor Mike DeWine, and feel that by remaining open we are meeting the states directives especially since the majority of our services are performed in private room settings with no more than our guest and our Hair and Scalp Specialist.

We have advised our team that if they are not feeling well that their health and the health of our guests is our number one priority and they should stay home to be sure they are well.

We know that your hair and scalp are very important to you, we also know your health is your top priority in this unprecedented time, so we would ask that if you are not feeling well for any reason, that you contact us to reschedule your appointment. 

Additionally, we are doing all we can to reinforce our already high standards of cleanliness and sanitation as we do our part in attempting to stop the spread of the corona virus (COVID-19). With that in mind, we want you to know the following additional steps we are taking within our center so that our guests feel confident and safe when visiting us for their hair and scalp needs.

Our three-step approach is designed to further focus on the health and well-being of our guests and our team. Our three-part approach is made up of Cleaning, Disinfecting and Protective Coating.

The 1st step of our approach is the cleaning stage.  For the last 10+ years we have had protocols in place with the highest standards for daily and weekly cleaning. These protocols are designed not only for the tools used on our guests at the time of their services, but also for all high touch areas such as waiting rooms, styling rooms, door handles and bathrooms. Our cleaning protocol has been and will continue to be completed each night by our team. Additionally, each week we have a cleaning crew that comes in to deep clean and sanitize in order that our center is prepared for the next week. 

We will be increasing our already high standards of cleanliness and sanitation by further focusing on our high touch areas, by cleaning those areas throughout the day.  

The 2nd step of our approach is the disinfecting stage. We have hired a company that has come in 

today and will continue to disinfect our entire building from top to bottom in the upcoming months. The company we have chosen is Your Healthy Spaces. This company uses a specialized electrostatic sprayer designed to reach every nook and cranny of our building. The sprayers impact all 360 degrees around a surface killing ALL germs and not just the ones that cleaned during our cleaning process. 

This company performs a hospital grade disinfecting process.  The solutions they use are green, biodegradable, and EPA approved disinfecting solutions that are harmless to humans, animals and the environment yet kills every known pathogen, including coronavirus. 

The 3rd step of our plan is the protective coating phase. Your Healthy Spaces has applied a proprietary protective coating on all high touch areas designed to kill any bacteria or viruses before the virus can even land on the service.  

We are committing to our three-part approach for the next several months, with the goal to make sure our guests, our team and their families are taken care of and feel confident and secure when coming in to our center.

We will continue to closely monitoring the situation and will continue to update you as necessary. 

Thank you for continuing to trust us with all your hair and scalp needs!

~ The Hair & Scalp Specialists

Monica Robins Breaks Silence…

Monica lost her hair after having surgery. She wants other women in similar circumstances to know they are not alone and that there are options.

“If you think hair loss only affects men, you’d be mistaken. Half of all women will experience hair loss too. The causes vary from hormones, age, childbirth to even hairstyles.

Medical hair loss is also a common cause. It’s well known that chemotherapy can cause hair loss, but there are other conditions too. Such as thyroid disorders, alopecia and even severe stress.

Watch as Monica tells her amazing story and how like her, you too can find the solution to your hair loss!

   

 

Interview with Valerie Fuentes: Overcoming Medical Hair Loss Summit


When Valerie Fuentes was diagnosed with alopecia in her early 20s, she did what most people would do: she faced it. She accepted it for what it was, and learned how to cope.

But despite her bravery, she felt what anyone in her position would feel: a sense of being let down. She would wonder, why am I failing myself? Why is my body not working?

She spent many years focused on how to get her hair to grow back and regain what she had lost. There were countless treatments and shampoos over the years. “You name it,” recalls Valerie, “I spent all my time, my money and my energy on it, because I wanted my hair back.” 

It became all-consuming, until Valerie made a realization: she was the only one who could change her life.

While Valerie still deals with alopecia on a daily basis, her outlook on life has changed. Her perspective of herself changed, which caused a shift in the conversations she had with herself. The realization came during a bout of depression over life with alopecia, when it occurred to her that she can have the life that she wants. She gets to live, and gets to decide what she will do with her life. 

From then on, Valerie would look at herself in the mirror and tell herself five powerful words: “You’re not your hair, Valerie.” 

It took years of soul searching to get to this point, but the choice she made to not stop her life because of hair loss was an important one. It took courage, and is a daily, ongoing effort.

Valerie now advocates for others to stay strong in the wake of hair loss, and to not let it stop them from living the best life possible. She works to prevent others from going through the same depths of depression she faced due to hair loss and wants others to know they are not alone in the journey.

Valerie will be hosting Overcoming Medical Hair Loss, a 21 day summit beginning February 24 with speakers from across the country. Experts in the industry will speak over the course of three weeks, delivering inspirational and uplifting interviews daily to recipients’ inboxes. They will share the tools, resources, coaching and support it takes to have a better life while living with hair loss.

Valerie strives to serve the community of those suffering from hair loss due to medical issues, and firmly believes it’s not one solution that will bring your life or your hair back, it’s a holistic approach. 

One important thing to remember: “You’re not dealing with hair loss, you’re living with hair loss,” says Valerie.

Differences Come Over Time

Every day is just one step at a time. Valerie finds strength within and is now sharing that strength with others.

It’s important to feel your feelings, and give yourself permission to feel sad and upset over the loss of your hair. The feelings are valid.

But it’s your choice what happens next. 

Valerie believes there are three important steps on the path to living with hair loss:

Step One: Have a conversation with yourself. You’re not your hair, but you’re still you. Remember, you get to look the way you want to look. Feel your feelings, then let the guilt go.

Step Two: What you get to do about it. Live your life every day, just one step at a time.

Step Three: Have a strong support system. Your hairdresser is an important part of the process, so choose one who’s sensitive to you and your needs, knows your journey and what you’ve been through. Be open with your family and friends. Surround yourself with positivity and remember, you’re not alone.

There is another side, and everyone can to the other side of this just like Valerie, by taking things one step at a time. Release the focus on it being all about the hair, and enjoy life and live it fully.

Signup Today for Overcoming Medical Hair Loss Summit

Sign up today at www.overcomingmedicalhairloss.com. Leave your name and email to register. The summit begins February 24, so don’t wait! Every expert will have a free gift.

Don’t forget, beauty begins within.

Free eBook

To Download Your Complete Maintenance Guide including product checklists, and your Step-By-Step Guide for Daily- Wear Maintenance, click here 

Schedule Your Consultation

To schedule your consultation appointment at Jeffrey Paul’s Hair and Scalp Specialists, click here 

Getting to the Root of Hair Loss

Watch as we take you through how you can get to the root of your hair loss and how a Trichologist can help…

  • How the health of your scalp can affect your hair loss,
  • What a Trichologist can do to help diagnose your problem and formulate solutions
  • The different treatments available and the importance of keeping a consistent treatment routine at home

The Problem…

If you suffer from dandruff, excessive scalp itch, hair loss or thinning and oily hair, you’re not alone. There are countless products on the market to help restore hair loss, but the root of the problem needs to be found. And this could involve the scalp. 

Emmanuel Mroczka, a licensed Trichology specialist at Jeffrey Paul’s Hair & Scalp Specialists who was interviewed by WKYC in Cleveland, Ohio, has helped with numerous scalp problems. One important element is to determine what is causing the hair loss problem to begin with. By performing a ScalpCheck®, experts can reveal the true reason and help you put those issues behind you.

In the video above, Senior Health Correspondent Monica Robins from WKYC takes you through the ScalpCheck® experience.

If you or someone you know is suffering from hair thinning or loss, scalp itch, or dandruff, book now to learn more about ScalpCheck®, an analysis to discover the true health of your hair and scalp.

The Process…

5 Hair Strengthening Tips You Should Be Using

Whether you have your natural hair, colored or processed hair, a wig, hairpiece or extensions, all these hair types have one thing in common: they need to be strengthened on a regular basis. There are many ways to strengthen the hair, but without knowing the correct way to go about it, you can actually cause damage by overdoing it. Here are 5 tips to effectively strengthen your hair.

Protein Size Matters

Just like your body, your hair needs protein and other nutrients to stay healthy. Protein helps rebuild and strengthen hair strands, maintaining your hair’s health. Without enough protein in your hair, it will become damaged, with snags causing split ends. Hair processed for wigs and hairpieces can become depleted and will continue to lose protein without extra treatments. The protein your hair needs is a molecular size, which is very small, meaning that it can penetrate into the hair and stay there.

Keep Hair Regularly Moisturized to Avoid Permanent Damage

When your hair is in need of moisture, the cuticle rises. Once it does so, it doesn’t close down and there is nothing that can bring it back to its original state. Therefore, it’s important to prevent this from happening by maintaining the amount of moisture in your hair. Regular protein treatments can help with this, as well as conditioning clean hair.

Spray Conditioner Coats the Hair Without Adding Weight

A coat of light spray conditioner in the morning can lubricate the hair without weighing it down. Leave in conditioner prevents the hair from tangling, which causes it from needing more moisture. Spray generously throughout the day, particularly in the morning as you’re beginning your day and in the evening as you’re winding it down, but also throughout the day as your hair becomes exposed to heat, cold or friction, for added protection.

Avoid Exposing the Hair to Friction to Avoid Breakage

The most common exposure to friction for your hair is your pillowcase. We recommend using a satin pillowcase, as its texture stops the friction against the cuticle. If you don’t have a satin pillowcase, wrap your hair in a silk scarf for the same effect. Other sources of friction include hats or caps that can be tough on hair, which weaken the hair when there’s too much direct contact with the material.

Comb Gently and Avoid Heat

Start from the bottom of the hair and work your way toward the scalp. You’ll want a quality comb or hairbrush, so avoid plastic to prevent your hair strands from being strained. Fiber-based brushes tend to work well against breakage. Avoid too much exposure to heat, as that can easily weaken the hair. Direct heat from hair dryers and styling tools are especially harmful, so opt for minimal heat.

Keep your hair looking beautiful everyday by giving it strength, elasticity and moisture. These tips can help you preserve your hair’s health. Want to continue maintaining your beautiful hair? Contact our team today!