COVID 19 Update

We have put together an easy reference guide to help our guests easily understand the changes we have put into place in order to keep our focus on our #1 priority of keeping our team and our guests healthy and safe.

These new changes include, mask wearing, temperature checks, COVID-19 Service Adjustment Fee and many more.

We want to thank you for you for your continual patience, understanding during this very challenging time, and for continuing to trust us with your hair and scalp needs!

Our #1 Priority – Health & Safety

We want our guests to know that we are doing all we can to reinforce our already high standards of cleanliness and sanitation as we do our part to help stop the spread of the corona virus.

Above we have included a short video detailing the extra steps we have taken as we prepare to once again welcome our guests into our center.

 

We Will Be Re-opening May 26th!

Thank you for your patience as we finish preparing our center to welcome you back!

 

We know how anxious and excited our guest are to come in to see us, we want you to know – the feeling is mutual!

It is important for our guests to know – and truly understand – that the safety of our team and our guests is our #1 priority and because of this we are working on the many different aspects and details of re-opening our center.

Our team is preparing the center for your return and we are excited to announce that we will once again begin seeing our guests on Tuesday, May 26th. 

As you can imagine we have a very high volume of requests for appointments. We will begin rescheduling appointment next week. Our team will be reaching out to our guests to reschedule appointments in the order in which our guests missed appointments.

Please be patient with us during this time. We assure you we are doing everything in our power to accommodate our guests as soon, and as safely, as possible.

We look forward to seeing you very soon and we thank you for continuing to trust us with your hair and scalp needs!


We Will Be Wearing Masks…

We want you to know that we care about you, so our team will be wearing masks to protect you during your service. We will also be requiring our guests to wear masks during their visit with us. We ask that you bring your own mask with you – if you forget we will provide you with one. 


Too Hot… Is Not Good!

Each member of our team, and each of our guests, will have their temperature checked prior to entering our building. Your health is important to us, so we will also be asking the following four questions:

» Have you had a cough?

» Have you had a fever?

» Have you been around anyone exhibiting these symptoms within the past 14 days?

» Are you living with anyone who is sick or quarantined


Change At Checkout..

We have temporarily paused all cash and check transactions. When we reschedule your appointment, our team will be requesting a credit card to place on file. It will be our pleasure to checkout your services and products and email you your receipt.


Product Returns…

Your hair and scalp will need product – and we will have them when you return!

For the safety of our team and our guests we have temporarily suspended all product returns and exchanges.  We truly appreciate your understanding

We Are Very Excited To Re-Open!

We know how anxious and excited our guest are to come in to see us, we want you to know – the feeling is mutual!

It is important for our guests to know – and truly understand – that the safety of our team and our guests is our #1 priority and because of this we are working on the many different aspects and details of re-opening our center.

We are actively working on adjusting our team’s schedules to meet capacity and safety guidelines. We will be keeping our guests informed via email and our website as to when we will once again begin providing in-person appointments. We will not begin these appointments on May 15 or May 16th. We will have more information on specific date in the upcoming week.

As you can imagine we are experiencing a very high volume of requests for appointments. At this time, we will not be taking requests for appointments.  Once we begin the process of scheduling appointments, our team will be reaching out to our guests by phone to reschedule appointments in the order in which our guests missed appointments.

Please be patient with us during this time. We assure you we are doing everything in our power to accommodate our guests as soon as possible. We look forward to seeing you very soon and we thank you for continuing to trust us with your hair and scalp needs!

IMPORTANT: Information On Future Hair Orders

Ordering new hair will change and we want to be sure our guests are fully prepared for these coming changes.

As we look ahead to the future of re-opening our center, we know that our guest will eventually be in need of new hair. We have been in contact with several of our manufacturers and they have notified us that going forward all new orders will average 18-20 weeks of production time this is a very big increase from our normal average 12 week production time. Additionally, as centers like ours begin to re-open across the country many new orders will begin flowing into our manufacturers thus creating the potential for further delays in production times.

Over the last two months we have worked tirelessly to lessen anxieties for our guests by innovating in-home solutions, creating drop off services and keeping our lines of communication open as best as possible. We understand how important your hair is. This information about increased production time is not designed to add to anxiety but rather help you begin to set realistic expectations and prepare for your next steps – Now!

In order to help assist you with this we will begin doing the following:

  • We Will Begin Shipping New Orders: We have already begun to receive some new orders. Beginning the week of May 4th we will begin shipping these to our manufacturers in order to begin the orders and help expedite them through the production process as quickly as possible.
  • New Payment Program: We will be helping spread the payments for our guests who are in need or want to get ahead of things. For those guests who are purchasing one hair addition, we will break up the total payment into four equal payments which will be made on the 1st or 15th of each month. We will NOT be adding any additional charge to use this payment program.

We know that times have been challenging for all. We also know that many of our guests hair have been through a lot over the last 8 weeks. We would encourage you to begin preparing for the future by starting the process of your next hair order.

If you are interested in a quote for a new hair order click the button below and we will be sure to get that over to you ASAP!

Request A Hair Quote

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Update On Our Plan…

Today, in his daily news briefing, Governor Mike DeWine announced that we would not be able to open our center until a TBD date that will not be before May 18th.

We know that this news is not the news that many of our guests were hoping for. Ultimately, we know how important hair and scalp is to everyone and we want to be able to take care of each of you as soon as we can be sure of your safety and the safety of our team.

We want you to know that we continue to work every possible angle to assist our guests during this challenging time and we will continue to do this. 

We will continue to communicate with our guests as quickly and as concisely as we possibly can in the upcoming days/weeks. 

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!


*New* Drop Off Service

We are currently offering styling and “re-attachment” services. To be clear – we will not be having guests in our center for these services. This service is designed for the guest who either has two hair additions or is willing to ship their hair addition to our center.

Learn More…


Online Store Is Open…

Although we are not sure when we will be able to open to our guests face to face, our online store remains open 24/7. Don’t stop taking care of your hair and scalp. Now, it is even more important than ever to continue to maintain the health of your hair and scalp. We continue to offer free shipping on all orders over $25.

Visit Our Online Store…


Additional In-Home Kit Supplies Available…

If you are in need of additional Adhesive Strips,  Bonding Strips, or other supplies for your In-Home: Hair Care Center, we have added them to our online store. We have also added a few extra products that our guests have been asking about. 

Visit Store…


Learn More About In-Home: Hair Care Kits

We are pleased to announce that our In-Home Hair Care Kits are now available for purchase on our online store! 

Our Kits are designed to act as a bridge between full-service appointments providing a temporary reattachment solution that can last up to 2-3 weeks. We have included extra product to allow for up to (2) re-attachments if need be.

Each kit will come with all the necessary professional products used in our center to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

We have a limited supply of kits, but will add more as they become needed. We would ask that guests refrain from purchasing until 1-week prior to their originally scheduled appointment. Additionally, we will limit the purchase of 1-kit per guest. Remember we are all in this together!

Due to the limited supply of kits and concern for COVID-19, returns will not be accepted on In-Home Hair Care Kits and no refunds will not be issued. All sales are final.

Click To Purchase Kit

 

We truly appreciate your patience and understanding during a very challenging time, and we thank you for continuing to trust us with your hair & scalp needs!

NOW AVAILABLE! – In-Home: Hair Care Kits

 

We are pleased to announce that our In-Home Hair Care Kits are now available for purchase on our online store! 

Our Kits are designed to act as a bridge between full-service appointments providing a temporary reattachment solution that can last up to 2-3 weeks. We have included extra product to allow for up to (2) re-attachments if need be.

Each kit will come with all the necessary professional products used in our center to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

We have a limited supply of kits, but will add more as they become needed. We would ask that guests refrain from purchasing until 1-week prior to their originally scheduled appointment. Additionally, we will limit the purchase of 1-kit per guest. Remember we are all in this together!

Due to the limited supply of kits and concern for COVID-19, returns will not be accepted on In-Home Hair Care Kits and no refunds will not be issued. All sales are final.

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Click To Purchase Kit

Here Are Some Q&A’s About Our New Kits

In-Home Hair Care Kits Coming!

We have adjusted our plan to begin making “In-Home Hair Care Kits” available for our guests. These kits are designed to assist our guests with removal of their attached hair, cleaning of it and then provide a temporary reattachment solution that can last up to 2-3 weeks. The kit will now act as our bridge between our current mandated closure and when we can once again see our guests for a full service.

We have been anxiously awaiting the arrival of our last product order to fulfill these kits and have received confirmation today of their arrival tomorrow. Our kits will be available for purchase on our online store by Friday, March 27th

The In-Home kit will be specifically customized to our individual guest’s hair addition design and the attachment they are currently wearing.

Each kit will come with all the necessary products to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.

For guests who had scheduled an appointment in our new app – these appointments will be canceled. Please know you have NOT been charged for any services. Your credit card was authorized to hold the appointment and any $1 authorization will automatically drop off. 

We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!

Our Response to COVID-19

Our #1 priority is the health of our guests, our team and their families.

We have been closely monitoring the fast-evolving situation with the corona virus and wanted to give you and update.

Currently, our center will remain open. We are monitoring the guidelines put forth by Governor Mike DeWine, and feel that by remaining open we are meeting the states directives especially since the majority of our services are performed in private room settings with no more than our guest and our Hair and Scalp Specialist.

We have advised our team that if they are not feeling well that their health and the health of our guests is our number one priority and they should stay home to be sure they are well.

We know that your hair and scalp are very important to you, we also know your health is your top priority in this unprecedented time, so we would ask that if you are not feeling well for any reason, that you contact us to reschedule your appointment. 

Additionally, we are doing all we can to reinforce our already high standards of cleanliness and sanitation as we do our part in attempting to stop the spread of the corona virus (COVID-19). With that in mind, we want you to know the following additional steps we are taking within our center so that our guests feel confident and safe when visiting us for their hair and scalp needs.

Our three-step approach is designed to further focus on the health and well-being of our guests and our team. Our three-part approach is made up of Cleaning, Disinfecting and Protective Coating.

The 1st step of our approach is the cleaning stage.  For the last 10+ years we have had protocols in place with the highest standards for daily and weekly cleaning. These protocols are designed not only for the tools used on our guests at the time of their services, but also for all high touch areas such as waiting rooms, styling rooms, door handles and bathrooms. Our cleaning protocol has been and will continue to be completed each night by our team. Additionally, each week we have a cleaning crew that comes in to deep clean and sanitize in order that our center is prepared for the next week. 

We will be increasing our already high standards of cleanliness and sanitation by further focusing on our high touch areas, by cleaning those areas throughout the day.  

The 2nd step of our approach is the disinfecting stage. We have hired a company that has come in 

today and will continue to disinfect our entire building from top to bottom in the upcoming months. The company we have chosen is Your Healthy Spaces. This company uses a specialized electrostatic sprayer designed to reach every nook and cranny of our building. The sprayers impact all 360 degrees around a surface killing ALL germs and not just the ones that cleaned during our cleaning process. 

This company performs a hospital grade disinfecting process.  The solutions they use are green, biodegradable, and EPA approved disinfecting solutions that are harmless to humans, animals and the environment yet kills every known pathogen, including coronavirus. 

The 3rd step of our plan is the protective coating phase. Your Healthy Spaces has applied a proprietary protective coating on all high touch areas designed to kill any bacteria or viruses before the virus can even land on the service.  

We are committing to our three-part approach for the next several months, with the goal to make sure our guests, our team and their families are taken care of and feel confident and secure when coming in to our center.

We will continue to closely monitoring the situation and will continue to update you as necessary. 

Thank you for continuing to trust us with all your hair and scalp needs!

~ The Hair & Scalp Specialists

Restoring Hair Loss with Laser Light Therapy

In this episode, you’ll discover the following:

  • The definition of Trichology
  • The history of Laser Light Therapy
  • What advancements have been made in Laser Light Therapy
  • The different types of Lasers that are available to help you when suffering from hair thinning and loss
  • How surgeons, hair stylists, and hair restoration experts work together as a team to take care of your new, improved, and beautiful hair

Hair Loss and Thyroid Disorder – What You Need to Know

In today’s episode…

If You Have Hair Loss Due to a Thyroid Disorder,
You are Not Alone!

Meet Linsey…

She got more than her hair back…she got her life back as well.

After being diagnosed with Grave’s Disease and suffering the side effects of this thyroid disorder and the medications associated with it, Linsey Linsey_EPdecided to seek help for her thinning hair. Too much of her life had been spent hiding and covering up, and she was ready to live her life again. After spending time with Hair & Scalp Specialists, a plan was put into place to help repair her  beauty – both on the inside and out.

From the Consultation to determine the best solution for Linsey to the Design & Mold session, a personal blueprint was created specifically to meet her needs. To determine the best custom design solution, we had to consider her lifestyle, coverage needs, and maintenance requirements. These necessary conversations helped determine the best attachment method for Linsey, allowing her hair system to allow her to live her life without compromise! Watch Linsey’s story…

Hair Loss Solutions TV™ Coming May 15

We are pleased to announce the Jeffrey Paul Hair Restoration Center is adding a brand new feature to this blog on May 15 that is sponsored by Wigs for Kids – the first online TV program addressing hair loss – Hair Loss Solutions TV™!

My team has been working on this project for over a year now, recording interviews with experts, capturing real life stories of people like you who are experiencing hair loss, reviewing products and technologies, and I am so excited to soon be sharing it with you.

For those who have hair thinning or loss, are using hair pieces, or know someone who is experiencing this, the roll out of our videos will be an incredible resource. Watch the following preview…

What is Hair Loss Solutions TV™?

Imagine the most influential, knowledgeable and successful leaders in the Hair Restoration world all gathered on one platform. Imagine others, like you as well as children, who have experienced the trauma of hair loss and the effect it has had on their self-esteem, relationships, and outlook on life. They have all come together to share a message of hope: that you are not alone!

Hair Loss Solutions TV™ Coming Soon

It’s almost go “live” time! If you have hair thinning or loss, if you’re wearing hair, or if you know someone who does, you’re going to love my new Hair Loss Solutions TV™ program. And it’s launching soon.

Watch the brief montage below to see some images from my time at the recording studio with my amazing co-host and Emmy® nominated journalist, Andrea Vecchio.  Then continue reading more below to see the All-Star lineup we have ready for you!

So, what is the Hair Loss Solutions TV™ program? I’m glad you asked! Imagine the most influential, knowledgeable, and successful leaders in the Hair Replacement world all gathered on one platform. Imagine women and children who have experienced the trauma of hair loss and the effect it has on their self-esteem, relationships, and outlook on life. Imagine they are all sharing their secrets, their strategies, their fears, their victories, and their ultimate message of hope – that You Are Not Alone!

Up Close and Personal

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Friends, our world is changing. This digital age has opened up doors that I never dreamed possible, and I am so grateful for it. I’ve been working with some exciting technology, and I can’t wait to use it to share my messages and experiences with all of you!

This new technology will allow me to share even more timely and personal messages with you all. Starting next week, watch for some new posts and videos from me, and then let me know what you think in the comments. Be sure to share this with all of your friends, colleagues, and family members, because there will be valuable content for everyone!

One last note… Go “Like” us on Facebook to stay up-to-date and see even more great posts with our Facebook Live broadcasts!

The best is yet to come!

Remember… Beauty & Change Begin Within,
Jeffrey Paul